Patient Transportation Driver

LED FastStart•Lutcher, LA

10d

About The Position

The Patient Transportation Driver supports Beacon Behavioral Health’s Mission, Vision, and Core Values and its customer service standards. The role transports clients between the facility and their residences, helps maintain a safe and therapeutic environment, and communicates relevant information about clients to the treatment team. The driver maintains the company vehicle, follows required safety and training procedures, and performs assigned duties efficiently and professionally. Additional job-related tasks may be assigned.

Requirements

High school graduate or GED required.
Chauffeur’s license required and must be kept current.
Ability to communicate effectively.
Ability to tolerate high-stress and high-volume work, manage multiple distractions, and maintain patience, logic, and quick decision-making.
Ability to adapt to last-minute schedule changes and complete assignments within established time constraints.
Dexterity and strength to physically assist and/or restrain clients when necessary.
Ability to satisfy requirements for Healthcare Provider CPR and Crisis Prevention certification.
Ability to satisfy requirements for crisis prevention and intervention training.
Ability to satisfy specialized training requirements related to driver/client safety, including wet-weather driving, effects of speed, rollover tendencies, tire condition, wheelchair securement, and passenger restraint systems.

Nice To Haves

One year of experience in a mental health care setting, preferably as a Mental Health Technician or Certified Nursing Assistant.
One year of passenger transportation experience.
Appropriate education in a mental health-related field may be substituted for experience.

Responsibilities

Support and implement Beacon Behavioral Health’s Mission, Vision, and Core Values and uphold its 5 Commandments for Exceptional Customer Service.
Carry out routine and assigned tasks as part of the Beacon Hospital program and demonstrate teamwork.
Help maintain a safe and therapeutic milieu by monitoring compliance with program rules and assisting with security and supportive manpower, including helping control patients who exhibit unacceptable behavior.
Transport clients between the facility and their places of residence.
Maintain a current chauffeur’s license.
Keep the company vehicle clean and in good working condition, schedule routine maintenance, and document maintenance on daily and monthly checklists.
Develop appropriate rapport with clients and their caregivers to build trust, facilitate communication, and obtain relevant information about client status.
Relay relevant communications between clients, caregivers, and the driver to the treatment team to support clients and optimize treatment.
Handle high-stress, high-volume work and multiple distractions while maintaining patience, logic, and the ability to make quick decisions.
Adapt smoothly to last-minute schedule changes and complete assignments efficiently within established time constraints.
Communicate professionally with clients, families, caregivers, referral sources, and the community, representing Beacon Hospital appropriately.
Offer and accept constructive feedback, respond appropriately to direction, and adhere to punctuality and attendance expectations.
Physically assist or restrain clients when necessary.
Meet requirements for Healthcare Provider CPR, Crisis Prevention certification, crisis prevention and intervention training, and specialized driver/client safety training.
Perform other duties and special projects as required.