Patient Transport Support Analyst

Geisinger•Danville, PA

2d•Onsite

About The Position

The Patient Transport Support Analyst is responsible for routine efficiency strategies for the hospital-based patient transport work group and for managing the tracking and monitoring of system-wide rented patient care equipment. The position supports equipment oversight, transport operations, staff productivity, and communication with patient care areas and transport leadership. Work is typically performed in an office environment. This is a full-time, 40-hour-per-week night-shift position at Geisinger Medical Center, scheduled from 10:30 p.m. to 7:00 a.m.

Requirements

High school diploma or equivalent (GED) required.
Communication, computer literacy, knowledge of HR policies, standards and procedures, discretion regarding office politics and confidentiality, and teamwork skills.

Nice To Haves

At least one year of related work experience is preferred.

Responsibilities

Oversee tracking of all owned and rented patient care equipment.
Enter rental equipment information into vendor websites to support proper billing and management.
Educate end users and staff about appropriate equipment handling and storage.
Monitor the electronic health record system and communicate efficiency opportunities and corrective measures to Patient Transport staff and management.
Identify incidents of platform-based equipment being moved between sites.
Provide instruction on retrieving and returning patient care equipment to its rightful site of ownership.
Generate daily, weekly, and monthly departmental productivity spreadsheets.
Respond to requests and inquiries for patient transport and patient care equipment services.
Perform dispatching during electronic health record system downtime.
Monitor staff productivity and identify opportunities using Business Intelligence reports; provide backup data to regional transport managers.
Determine when patients are delayed or not ready to travel and communicate decisions to postpone or cancel transports to patient care areas.
Manage patient transport phone calls, texts, and overhead pages.
Review policies and recommend corrections to the Manager and Director.

Benefits

$2,500 sign-on bonus paid in two installments, subject to stipulations.
Health, dental, and vision benefits starting on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent care flexible spending accounts and a health savings account.
Company-paid life insurance and short- and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off plan with accrual opportunities.
Up to $5,000 in tuition reimbursement per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance, parental leave pay, and military leave pay.
Free Care.com membership with discounted backup care.
Employee Assistance Program with care referrals, legal guidance, mental health visits, work-life support, and digital self-help tools.
Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.