Patient Transport Aide - Recovery Room / Surgical Services, Providence Hospital

USA Health•Mobile, AL

5d•Onsite

About The Position

The Patient Transport Aide transports patients safely and promptly between hospital departments by wheelchair or stretcher, and assists patients with transfers between beds, wheelchairs, stretchers, and vehicles. The aide may transport patients to the morgue and takes appropriate patient-care equipment along when needed. The role requires safe handling and positioning of patients and medical devices, verification of patient identification, privacy and exposure safeguards, and adherence to infection-control and hospital safety procedures. The aide operates and cleans equipment, reports malfunctions or maintenance needs, responds to pages and other communications, and communicates courteously with patients, families, and healthcare staff. The position also involves following hospital policies and compliance requirements, maintaining regular attendance, working the assigned schedule including overtime and call as required, completing mandatory training, supporting teamwork and performance-improvement activities, and performing other duties as assigned. Employees must hold a regular position of at least 20 hours per week (.50 FTE or greater) to qualify for benefits.

Requirements

High school diploma or equivalent; experience may substitute year for year for the required education.
Basic Life Support (BCLS) certification required upon hire.
Good communication and customer-service skills.
Strong teamwork and collaborative skills.
Ability to follow oral and written instructions.
Ability to work in a stressful, fast-paced environment while maintaining attention to detail and a high level of customer service.
Ability to remain calm in stressful situations.
Exceptional focus on teamwork, dedication to ongoing education, and commitment to delivering high-quality, patient-focused care.
A comparable combination of education and experience may substitute for the stated requirements.

Responsibilities

Follow compliance requirements, hospital policies, confidentiality rules, and organizational values.
Maintain regular and prompt attendance and work the assigned schedule, including overtime and call as required.
Participate in environmental safety evaluation and intervene appropriately.
Use proper body mechanics when moving equipment or supplies and when transporting or transferring patients.
Report broken or malfunctioning equipment and maintenance needs to a supervisor or department head.
Operate low-flow devices and perform routine daily equipment cleaning.
Transport patients safely and promptly between departments by wheelchair or stretcher, and transport patients to the morgue as needed.
Assist patients safely from beds to wheelchairs or stretchers and help patients enter and exit vehicles.
Transport appropriate patient-care equipment with patients and manage medical devices safely during transport.
Position patients and treatment devices correctly during transport, including wheelchair footrests, drainage bags, and IVs.
Verify patient identification bands and obtain a replacement from unit staff if a band is missing or illegible.
Use privacy and exposure precautions during transport.
Follow infection-control policies and hospital safety precautions when preparing for and transporting or transferring patients.
Use customer-relations skills when communicating with patients, families, and healthcare staff.
Respond to overhead and electronic pages and other forms of communication.
Complete assigned duties positively and cooperatively, help others, and support unit performance.
Complete mandatory unit, department, educational, and hospital requirements.
Use cost-effective practices and adhere to current infection-control and safety standards.
Participate in assigned committees and performance-improvement activities, including quality measurement or PDSA processes.
Perform other duties as assigned or required.