Patient Transport Aide

Hartford Healthcare•Bridgeport, CT

8d•Onsite

About The Position

The Patient Transport Aide is responsible for safely, promptly, and accurately transporting patients, medical equipment, and patient-related items to support the work of physicians, nurses, technicians, and therapists. The role promotes patient and customer satisfaction, uses proper body mechanics, follows hospital and department policies and regulatory standards, and demonstrates the organization’s mission and values as a positive role model and team player. The aide is expected to be attentive to patient and guest needs and respond to transport requests with urgency. Patients are transported between departments and patient-care areas, and between inpatient and outpatient areas, for scheduled and unscheduled procedures. Transport may be by wheelchair, stretcher, bed, other transport equipment, or ambulation as requested. The role also includes communicating with care staff, confirming patient identity and transport details, maintaining patient confidentiality, and cleaning and returning equipment.

Requirements

Must be able to read and speak English.
Excellent interpersonal skills.
Ability to follow directions.
Ability to solve basic problems.
Ability to follow hospital-specific protocols, including isolation and radiation precautions.
Adhere to policies, procedures, and standards established by regulatory agencies, including Federal, State, JCAHO, OSHA, and CDC.
Ability to maintain a patient/customer focus and foster a teamwork environment.
Ability to transport patients with specific needs, such as patients requiring oxygen tanks, cardiac catheterization patients, young children, elderly patients, or patients with IVs or drainage tubes.

Nice To Haves

High school diploma or GED preferred.
Three or more months of related experience preferred.

Responsibilities

Ensure oxygen tanks have sufficient oxygen for the entire transport.
Attend to patient comfort throughout transport, including offering blankets, checking modesty, and keeping conversation appropriate.
Follow department protocols and use the dispatch system appropriately.
Use ticket-to-ride documentation before leaving a unit with a patient.
Transport patients between departments and patient-care areas, and between inpatient and outpatient areas, for scheduled and unscheduled procedures using appropriate equipment or ambulation as requested.
Notify nursing personnel, clinicians, technicians, and/or reception upon arrival for a patient.
Verify patient identity by comparing information from the pager or phone with the patient’s wristband; obtain the correct chart, verify the appropriate mode of transportation, and confirm standard precautions.
Maintain the patient’s chart during transport and protect the confidentiality of patient information.
Collect and return wheelchairs, stretchers, and other equipment to their proper locations.
Disinfect and clean transport equipment before and after each patient use, and report equipment needing repairs.
Perform other related duties as required.