Patient Transport Aide

Hartford Healthcare•Bridgeport, CT

8d•Onsite

About The Position

The Patient Transport Aide is responsible for safely, promptly, and accurately transporting patients, medical equipment, and patient-related items to their destinations so clinical staff can perform their duties effectively. The role supports positive patient and customer experiences, uses proper body mechanics, follows hospital and departmental policies and regulatory standards, and demonstrates Hartford HealthCare’s mission and values as a sensitive, attentive team player. Transport requests should be handled with urgency. The aide transports patients between departments and patient care areas, as well as between inpatient and outpatient areas, for scheduled and unscheduled procedures. Patients may be transported by wheelchair, stretcher, bed, other transport equipment, or by ambulation as requested. The aide verifies patient identity and the appropriate transportation method, follows standard precautions and applicable protocols, communicates with clinical or reception personnel on arrival, maintains confidentiality of patient records, and ensures patient comfort throughout transport. The role also includes collecting, returning, cleaning, and disinfecting transport equipment and reporting equipment that needs repair.

Requirements

Must be able to read and speak English.
Excellent interpersonal skills.
Ability to follow directions.
Ability to solve basic problems.
Ability to maintain a patient/customer focus and foster a teamwork environment.
Ability to transport patients with specific needs, including patients requiring oxygen tanks, cardiac catheterization patients, young children, elderly patients, and patients with IVs or drainage tubes.
High school diploma or GED preferred.
Three or more months of related experience preferred.

Nice To Haves

High school diploma or GED.
Three or more months of related experience.

Responsibilities

Respond to transport requests with a sense of urgency.
Ensure oxygen tanks have sufficient oxygen for the entire transport.
Attend to patient comfort throughout transport, including offering blankets, checking modesty, and engaging only in appropriate conversation.
Follow department protocols and use the dispatch system appropriately.
Use ticket-to-ride documentation before leaving a unit with a patient.
Transport patients between departments and care areas, and between inpatient and outpatient areas, for scheduled and unscheduled procedures using appropriate equipment or ambulation as requested.
Notify nursing personnel, clinicians, technicians, and/or reception staff upon arrival for a patient.
Verify patient identification against the wristband and information received by pager or phone; obtain the correct chart, confirm the mode of transportation, and follow standard precautions.
Maintain the patient’s chart during transport and protect the confidentiality of patient information.
Collect and return wheelchairs, stretchers, and other equipment to their proper locations.
Clean and disinfect transport equipment before and after each patient use and report equipment requiring repair.
Perform other related duties as required.
Follow hospital-specific protocols, including isolation and radiation precautions, and comply with applicable regulatory policies and standards.
Maintain a patient and customer focus while fostering teamwork.