Patient Support Specialist

Midwest Eye Consultants•Fort Wayne, IN

2d•$17 - $18•Onsite

About The Position

Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions in support of technicians, opticians, and patient services representatives within our optometry practices. This role offers variety in the workday. Technicians support physicians by completing preliminary testing with patients and facilitating the beginning of the appointment. Opticians counsel patients through the process of selecting the best frames and lenses for their medical needs and personal style. Patient services representatives provide clerical support for the practice, acting as the first impression, welcoming patients and preparing them for their appointment, and typically the last stop in a patient visit, checking patients out, taking payments, and assisting with follow-up appointment scheduling. As a Patient Support Specialist, you have the opportunity to learn all three practice areas.

Requirements

High school graduate, or equivalent
Detail oriented with strong organizational skills
Proactive learner
Polite, professional, and courteous
Ability to lead, motivate and promote a team environment
Adaptable
Talking, Hearing.
Sedentary work. Involves sitting most of the time.
Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

Nice To Haves

Previous experience in medical office and/or direct patient care is preferred
Previous experience in optometry environment is preferred

Responsibilities

Assist at various offices within their region.
Perform administrative and clinical functions in support of technicians, opticians, and patient services representatives.
Learn all three practice areas: technician, optician, and patient services representative roles.