Patient Support Associate

Hospital for Special Care•New Britain, CT
•$17 - $24

About The Position

The Patient Support Associate provides safe and appropriate non-skilled therapeutic interventions as assigned, focusing on patient supervision and safety, transporting patients for treatment, preparing or obtaining equipment for patient care, and maintaining a clean environment. The associate may also perform clerical duties in the staffing office. The role works primarily indoors and continuously around others; schedules may fluctuate frequently and unpredictably based on census and patient needs. Work may take place in noisy, somewhat crowded settings and includes exposure to body fluids, contagious disease, blood-borne pathogens, and occasional irritants or other environmental agents. Employees may be required to float to other patient care units or departments when operational or patient care needs require it, provided they have the necessary competencies and qualifications.

Requirements

  • Ability to work independently.
  • Ability to read, write, and understand directions in English.
  • Ability to communicate clearly and effectively.
  • Ability to tolerate up to four hours of consecutive work.
  • Endurance for up to one and one-half hour periods of constant sitting and one-hour periods of independent mobility.
  • Ability to safely transfer patients and provide contact guarding or hands-on assistance.
  • Ability to lift or carry objects up to 10 pounds continuously, up to 20 pounds frequently, and up to 40 pounds frequently for patient transfers and bed mobility.
  • Ability to push or pull up to 50 pounds frequently throughout the day for patient transport and mobility activities.
  • Frequent ability to initiate body positional changes to access equipment from high and low areas and while providing treatment interventions.
  • Functional fine and gross motor skills and upper-extremity sensation.
  • Intact vision for observing patients’ non-verbal responses and conducting skin assessments.
  • Ability to initiate and interpret communication with patients and others.
  • Ability to apply previously acquired knowledge; use flexibility of thought, reasoning, and organizational skills; and act in some new or unfamiliar situations.
  • Selective attention and concentration to complete tasks.
  • Basic formulation, content, syntax, and spelling for task completion.
  • Ability to communicate spontaneously and receive and convey messages.
  • Ability to comprehend lengthy messages or paragraphs and follow multistage and three-step commands.
  • Ability to add and subtract two-digit numbers, multiply and divide tens and hundreds by 2, 3, 4, and 5, and perform basic arithmetic operations.

Nice To Haves

  • One year of work experience with a special needs population.
  • Basic computer knowledge.
  • CPI or Safety Care.

Responsibilities

  • Assist with lifting, transporting, turning, guarding, and handling patients using proper body mechanics and safety awareness.
  • Observe patients and provide direct assistance with activities as assigned under the direction of a licensed nurse.
  • Demonstrate competency in using patient-related equipment as directed.
  • Observe and report changes in patient condition to appropriate team members.
  • Provide set-up or feeding assistance during mealtimes.
  • Help maintain orderly and clean unit areas.
  • Accurately and promptly document assigned tasks using appropriate formats.
  • Order patient equipment and supplies as directed.
  • Obtain, organize, and clean equipment and supplies as directed.
  • Monitor available stock and maintain neat, orderly equipment and supply storage on the unit as assigned.
  • Set up and clean treatment areas, including pillows, linens, mats, and treatment tables.
  • Perform miscellaneous clerical and staffing office duties as needed.
  • Prioritize tasks to complete assignments and seek supervisory guidance as needed.

Benefits

  • Employer-subsidized medical and dental insurance.
  • Vision insurance.
  • 403(b) retirement savings plan with employer match of up to 6%.
  • Paid time off.
  • Employer-paid life insurance.
  • Short-term and long-term disability insurance.
  • Health Savings Account (HSA) with employer contributions.
  • Flexible Spending Accounts (FSA).
  • Employee Assistance Program (EAP).
  • Tuition reimbursement and professional development opportunities.
  • Voluntary benefits, including pet insurance.
  • Employee wellness programs with access to the onsite fitness and aquatics center.
  • Employee referral bonus program.
  • Employee recognition and appreciation initiatives.
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