Patient Support Assistant - Emergency Department

OhioHealth•Elizabethtown, KY

2d•Onsite

About The Position

Assist Registered Nurses in providing direct patient care to multiple patients at a time on a designated nursing unit. This position works in the Emergency Department front lobby, assisting with intake and triage and supporting the ED during high-census and emergent situations. The role includes basic patient care, delegated nursing tasks, data collection and documentation, support for patients, visitors, and staff, and maintaining supplies and equipment. Associates are expected to focus on safety, quality, and efficiency and may be asked to perform other duties as requested by a supervisor.

Requirements

High school degree or GED, or a minimum of three years of relevant work experience.
Basic Life Support (BLS) certification from the American Heart Association.
CPR certification.
Basic PC skills to manage patient information and support clinical workflows and electronic medical record documentation.

Responsibilities

Assist patients with activities of daily living, including bathing, grooming, eating, and walking.
Maintain cleanliness and safety of patient rooms, the unit, and equipment.
Assist patients, visitors, and nursing personnel, and provide flexible support to other departments as needed.
Build respectful and compassionate relationships with patients and families to support a positive patient experience.
May support patient-safety efforts, assist with telemetry monitoring and promptly report life-threatening arrhythmias, transport patients, and run errands related to patient care.
Perform nursing tasks delegated by a Registered Nurse when the tasks do not require nursing judgment, assessment, complex observation, or critical decisions and can be performed safely under exact directions.
Perform basic nursing care duties as directed by an RN, including waived testing, specimen collection, nasogastric tube care, 12-lead EKGs, and simple clean non-sterile dressing changes.
Collect and document data such as height, weight, vital signs, and intake and output.
Use handheld wireless devices for measurement and documentation of intake and output, vital signs, and point-of-care testing.
Report patient observations and concerns to the Registered Nurse.
Assist hospital visitors and staff with information needs.
May use wireless devices and technology to coordinate healthcare tasks such as scheduling, flowchart documentation, and nutrition service ordering.
May serve as a super user for nursing assistant information technology or as a preceptor for new nursing assistants.
Maintain supplies and equipment needed for patient care, and secure and handle appropriate supplies, medications, and laboratory specimens transported to, from, and within the unit.
Perform other duties as requested by the supervisor.