Patient Services Specialist for OBGYN in North Portland
About The Position
Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Obstetrics and Gynecology (OBGYN) North Clinic located in North Portland. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Obstetrics and Gynecology (OBGYN) North Clinic receive the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this phone-based role include: This is a fast-paced, high-volume position that involves scheduling patients over the phone. Excellent customer service and communication skills are essential to providing a positive patient experience.
Requirements
- Minimum of one (1) year work experience, preferably in a medical office is strongly preferred.
- Prior Electronic Medical Record (EMR) experience is strongly preferred.
- Demonstrated ability to initiate, work independently, and effectively multitask.
- Excellent attendance and work ethic.
- Positive attitude and desire to be a team player.
- Ability to communicate professionally and effectively with patients, physicians and other team members.
- A commitment to patient-focused care, privacy, and safety.
Nice To Haves
- Specialty care OBGYN experience is a plus!
- Epic experience is a super plus!
Responsibilities
- Primarily responsible for answering phones on a multi-line system and scheduling patients.
- Obtaining and completing insurance information.
- Backup support for checking in and out new/established patients.
- Updating records as needed.
- Other duties as assigned.
Benefits
- Employees are 100% covered Medical, Dental, and Prescription Insurance
- Generous 401(k) plan and Flexible Spending Account options
- Paid Time Off plus 9 paid holidays annually
- Robust wellness program and employee assistance services
- 70% of Tri-Met transit pass covered
- Employee discounts and optional benefits like Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
