Patient Services Specialist for OBGYN in North Portland

The Oregon ClinicPortland, OR
Onsite

About The Position

Join The Oregon Clinic as a full-time Patient Services Specialist in our Obstetrics and Gynecology (OBGYN) North Clinic located in North Portland. This role is phone-based and focuses on providing a consistent, efficient, and easy experience for patients and stakeholders, ensuring they receive high-value care. The position is fast-paced and high-volume, requiring excellent customer service and communication skills.

Requirements

  • Minimum of one (1) year work experience, preferably in a medical office is strongly preferred.
  • Prior Electronic Medical Record (EMR) experience is strongly preferred.
  • Demonstrated ability to initiate, work independently, and effectively multitask.
  • Excellent attendance and work ethic.
  • Positive attitude and desire to be a team player.
  • Ability to communicate professionally and effectively with patients, physicians and other team members.
  • A commitment to patient-focused care, privacy, and safety.

Nice To Haves

  • Specialty care OBGYN experience is a plus!
  • Epic experience is a super plus!

Responsibilities

  • Answering phones on a multi-line system and scheduling patients.
  • Obtaining and completing insurance information.
  • Backup support for checking in and out new/established patients.
  • Updating records as needed.
  • Other duties as assigned.

Benefits

  • Employees are 100% covered Medical, Dental, and Prescription Insurance
  • Generous 401(k) plan and Flexible Spending Account options
  • Paid Time Off plus 9 paid holidays annually
  • Robust wellness program and employee assistance services
  • 70% of Tri-Met transit pass covered
  • Employee discounts and optional benefits like Pet Insurance
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