Patient Services Specialist Float for Portland Metro (Pay Differentials Offered)

The Oregon Clinic • Portland, OR

1d • Hybrid

About The Position

Join The Oregon Clinic as a full-time Patient Services Specialist Float and make an impact in patient-focused healthcare. Work alongside a collaborative team of patient-focused colleagues and physicians in various clinics throughout the Portland Metro area. The Oregon Clinic is dedicated to delivering world-class care with kindness and empathy, ensuring each patient receives the highest value care tailored to their needs. In this role, you will provide patients and stakeholders with a consistent, efficient, and easy experience, contributing to our mission. This position offers premium benefits, competitive pay, and the opportunity to make a valuable impact within the local community.

Requirements

• Minimum of one (1) year of work experience, preferably in a medical office, is strongly preferred.
• Reliable transportation and willingness to commute throughout the Portland Metro area are required.
• Knowledge of medical terminology and office procedures.
• Familiarity with insurance requirements and referral processes.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

Nice To Haves

• Prior Electronic Medical Record (EMR) experience is preferred.
• EPIC experience is a plus!

Responsibilities

• Primarily responsible for checking in and out new/established patients and scheduling appointments in an efficient and timely manner.
• Obtaining and completing insurance information.
• Answering phones on multi-line system.
• Processing of incoming referrals and electronic fax submissions.
• Updating records as needed.
• Other duties as assigned.

Benefits

• Employee is 100% covered Medical, Dental, and Prescription Insurance
• Generous 401(k) plan
• Flexible Spending Account options
• Paid Time Off
• 9 paid holidays annually
• Robust wellness program
• Employee assistance services
• 70% of Tri-Met transit pass covered
• Employee discounts
• Optional benefits like Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed