Patient Services Specialist Float for Portland Metro (Pay Differentials Offered)

The Oregon ClinicPortland, OR
$22 - $32Hybrid

About The Position

Join The Oregon Clinic as a full-time Patient Services Specialist Float, working collaboratively with patient-focused colleagues and physicians in various clinics throughout the Portland Metro area. Every person at The Oregon Clinic makes a difference in the mission of delivering world-class care with kindness and empathy. By providing patients and stakeholders with a consistent, efficient, and easy experience, you’ll help ensure patients receive the highest value care tailored to their needs.

Requirements

  • Minimum of one (1) year of work experience, preferably in a medical office, is strongly preferred.
  • Reliable transportation and willingness to commute throughout the Portland Metro area are required.
  • Prior Electronic Medical Record (EMR) experience is preferred.
  • Knowledge of medical terminology and office procedures.
  • Familiarity with insurance requirements and referral processes.
  • Demonstrated ability to initiate, work independently, and effectively multitask.
  • Excellent attendance and work ethic.
  • Positive attitude and desire to be a team player.
  • Ability to communicate professionally and effectively with patients, physicians, and other team members.
  • A commitment to patient-focused care, privacy, and safety.

Nice To Haves

  • EPIC experience is a plus!

Responsibilities

  • Checking in and out new/established patients and scheduling appointments in an efficient and timely manner.
  • Obtaining and completing insurance information.
  • Answering phones on multi-line system.
  • Processing of incoming referrals and electronic fax submissions.
  • Updating records as needed.
  • Other duties as assigned.

Benefits

  • Employee is 100% covered Medical, Dental, and Prescription Insurance
  • Generous 401(k) plan
  • Flexible Spending Account options
  • Paid Time Off
  • 9 paid holidays annually
  • Robust wellness program
  • Employee assistance services
  • 70% of Tri-Met transit pass covered
  • Employee discounts
  • Optional benefits like Pet Insurance
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