Patient Services Scheduler

Valley Health Partners • Allentown, PA

5d • Onsite

About The Position

Coordinates patient scheduling activities including appointments, procedures, and exams for one VHPCHC service line. Provides excellent customer service while assisting patients, physician offices, and staff with scheduling needs and appointment coordination.

Requirements

• High School Diploma or GED required.
• No prior healthcare or scheduling experience required.
• Customer service experience is a plus.
• Strong communication and customer service skills.
• Ability to learn scheduling systems and electronic medical records (EMR).
• Ability to work in a past-paces environment while handling multiple tasks.
• Attention to detail and accurate data entry skills.
• Professional and courteous phone etiquette.
• Bilingual English/Spanish preferred but not required.
• Ability to maintain strict confidentiality.
• Basic computer and Microsoft Office skills.

Nice To Haves

• Associate’s Degree in Business, Healthcare Administration, Public Health, or related field, preferred.

Responsibilities

• Coordinates patient scheduling activities including appointments, procedures, and exams for one VHPCHC service line.
• Provides excellent customer service while assisting patients, physician offices, and staff with scheduling needs and appointment coordination.

Benefits

• Choice of medical, dental, and vision plans with great coverage at VERY affordable rates.
• 403b Retirement Plan with generous company match
• Paid Time Off for holidays, vacation, sick & personal days
• Employee Assistance Program
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED