Patient Scheduler

Rezolut • New Windsor, NY

7d • Onsite

About The Position

Rezolut Imaging is looking for a Patient Scheduler to join our team! Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.

Requirements

• High School degree or equivalent
• High proficiency of PC systems, tools, and applications.

Nice To Haves

• 1 year of prior medical scheduling experience preferred.
• Self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
• Excellent verbal and written communication skills and strong attention to detail.
• Ability to prioritize tasks and to delegate them when appropriate.
• Acts with integrity, professionalism, and confidentiality.

Responsibilities

• Deliver exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.
• Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
• Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
• Collect and coordinate accurate basic registration, demographic, and insurance information.
• Process multi-channel messages related to patient and physician requests.
• Function as a team member to organize and prioritize responsibilities to complete daily work assignments.
• Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.

Benefits

• PTO for full-time employees
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED