Patient Services Representative - Part Time

South Jersey Radiology Associates•Willingboro, NJ

4d•Onsite

About The Position

The Patient Services Representative is a key position in an imaging center, greeting patients and registering them for procedures at the front desk. The role performs the clerical duties needed to register and process patients so imaging studies can be performed and billed correctly. The position is located in Willingboro. The schedule is Monday and Tuesday from 1 p.m. to 8 p.m., Wednesday and Thursday from 12 p.m. to 4 p.m., and every other Saturday from 8 a.m. to 12 p.m.

Requirements

High school diploma or equivalent.
Good computer skills and proficient keyboarding and data-entry skills.
Excellent communication skills.
Detail-oriented, with the ability to multitask in a busy work environment.
Knowledge of office equipment, including a copy machine, scanner, fax machine, and multiline telephone.
Ability to communicate verbally and in writing with patients, family members, and coworkers.
Ability to sit for 75% of the scheduled shift and to stand, walk, reach, and lift.
Ability to use a computer keyboard, computer mouse, and telephone for 80–90% of the scheduled shift.

Nice To Haves

Experience in an administrative healthcare position.
Working knowledge of insurance and billing functions.
Knowledge of medical terminology and anatomy.

Responsibilities

Register patients by collecting and verifying demographic, insurance, and referring physician information, as well as meaningful-use information.
Enter patient data accurately and completely.
Check insurance eligibility.
Calculate deductibles and coinsurance amounts.
Collect and post copays, coinsurance, and account balances.
Perform daily data entry and computer work.
Maintain accurate journal sheets of payments posted.
Schedule appointments and explain studies, procedures, and preparations to patients.
Answer telephone calls, fax reports, and request and release images.
Contact referring physician offices as needed.
Maintain confidentiality and comply with HIPAA and Corporate Compliance regulations.
Print and/or scan documents into patient accounts.
Keep the work area stocked, orderly, and clean.
Release images to patients when necessary.
Communicate information to radiologists, technologists, patients, and referring physician offices.
Maintain regular attendance and punctuality.
Perform other duties as assigned.