Patient Services Representative - Winthrop Family Medicine, Per Diem

MaineGeneral Health•Winthrop, ME

About The Position

MaineGeneral Health Patient Service Representatives (PSR) are the pillar of our practices. Each PSR acts as a patient advocate, access specialist and service coordinator, ensuring the needs of our patients, family members, medical personal and administrative staff are met. You develop strong and sometimes lifelong relationships with individuals in your community, providing care and support in some of the most significant times of their lives. A talented PSR can come from a variety of previous experiences; from medical office, to teaching, to retail, and direct patient care and many other roles. MaineGeneral Health PSRs often have a variety of roles and responsibilities. Your day will never be boring! You will schedule appointments, collect insurance information, maintain patient records and facilitate communication, often acting as a liaison between different health care providers such as the doctor and the lab. Acting in this capacity requires a wide range of skills, including computer proficiency, multitasking, and the ability to work independently. As a MaineGeneral PSR, you have ample opportunities to grow your skills, work in different specialties and advance your career. We are constantly expanding our services with new locations and special services to support our community.

Requirements

Computer proficiency
Multitasking skills
Ability to work independently

Nice To Haves

Innate sense of empathy
Experience in customer service
Experience in medical office
Experience in teaching
Experience in retail
Experience in direct patient care

Responsibilities

Schedule appointments
Collect insurance information
Maintain patient records
Facilitate communication
Act as a liaison between different health care providers such as the doctor and the lab