OC Patient Services Representative, Float Pool 0.6 FTE Days

Overlake Medical Center & ClinicsNewcastle, WA
Hybrid

About The Position

Overlake Medical Clinics is currently seeking an experienced FULL TIME. Patient Services Representative for our Float Pool. Primary responsibilities include patient registration, scheduling appointments, answering phones, distribution of records through EPIC (the EMR system) and executing duties in a manner that provides excellent customer service for the patient experience. Primary responsibilities include patient registration, scheduling appointments, answering phones, distribution of records through the EMR system and executing duties in a manner that provides excellent customer service for the patient experience. Must have car. Position requires travel to all OMC clinic locations and a variable work schedule. Part-time / 24 hours per week Monday - Friday /8 hour day shift

Requirements

  • High School diploma or GED required.
  • Minimum of one (1) year of clerical experience in a medical facility preferred.
  • Must have vehicle to drive self to clinics and have a valid Drivers License
  • Excellent customer service and communication skills required.
  • Experience with EMR applications, EPIC preferred.

Responsibilities

  • patient registration
  • scheduling appointments
  • answering phones
  • distribution of records through EPIC (the EMR system)
  • executing duties in a manner that provides excellent customer service for the patient experience

Benefits

  • Medical insurance premiums as low as $0 per month.
  • Many Overlake services covered at 100%.
  • Tuition reimbursement up to $10,000 per year.
  • Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
  • Pre-tax and Roth after tax retirement savings plans.
  • An expanded Employee Assistance Program.
  • A caregiver support program to help with everything from childcare to eldercare.
  • Free parking and Orca transit passes.
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