Patient Services Manager- Food Service
About The Position
Aramark Healthcare+ is seeking candidates for a Patient Services Manager position at Chesapeake Regional Medical Center, a 310 bed facility located in Chesapeake, VA. The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. This person will utilize technical training and interpret government mandated nutritional standards in the healthcare industry on food health to develop healthy menu implementation plans. Manages patient feeding, quality assurance and drives patient satisfaction scores.
Requirements
- Requires at least 1-2 year experience in a food service supervisor or management role.
- Bachelor's degree or equivalent experience
- Healthcare patient services management experience required
- Experience managing, motivating and engaging a large workforce.
- Proficiency with Microsoft Office programs required.
- Excellent interpersonal, customer services and organizational skills required.
Nice To Haves
- Nutrition education and/or background preferred.
Responsibilities
- Manages patient food service activities, complying with established standards
- Leads patient service staff to ensure meals are properly prepared and delivered to patients
- Conducts rounds on patients/departments
- Oversees the diet office and the service ambassador program
- Record safety and sanitation compliance
- Supervises tray line operation and/or the room service program
- Maintain effective client and customer rapport for mutually beneficial business relationships.
- Identify client needs and communicate operational progress.
- Demonstrate excellent customer service using Aramark's standard service model.
- Maintain a safe and healthy environment for clients, customers, and employees.
- Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
