Patient Food Services Manager 2

Sodexo•Robbinsdale, MN

1d•Onsite

About The Position

Grow your career and develop a team that shares your desire to make a difference. Sodexo is seeking a Patient Food Services Manager 2 for North Memorial Hospital located in Robbinsdale, MN. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.
Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily.
Knowledge of nutrition and specialized diets.
Experience with oversight of diet offices.
Strong management skills, preferably in healthcare.
Associate's Degree or equivalent experience
2 years of management experience
2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Responsibilities

Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery.
Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.
Perform tray assessments to ensure food quality and presentation and tray accuracy.
Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
Perform management functions that include direct supervision of hourly associates including employee development.