Patient Services Floater/Phlebotomist

PathGroup•Columbia, TN

About The Position

Under the direction of the area supervisor, the Patient Services Floater performs daily phlebotomy activities at Patient Service Centers (PSCs) or as an in-office Patient Service Technician (PST), accurately and on time. The role provides coverage at client locations as needed and requires travel, potentially with short notice and overnight stays. The position interacts professionally and courteously with clients, patients, and PathGroup personnel, and performs forensic and clinical specimen collection and processing according to established practices and procedures. The role includes collecting, processing, labeling, storing, and packaging specimens; entering and verifying patient, test, insurance, and billing information; maintaining records and logs; completing clerical and inventory tasks; and following laboratory safety, privacy, security, and compliance requirements. The employee must be able to manage fluctuating patient flow, work independently, and contribute to a cooperative team environment.

Requirements

High school diploma or GED; equivalent work experience of three years may be considered where permitted by state and laboratory guidelines.
One to three years of prior job-related experience is required.
Reliable transportation and communication are required.
Proof of auto insurance is required.
Valid driver’s license and at least one year of driving experience are required.
Fewer than three minor moving-violation convictions within the previous three years.
Must be able to travel to client locations; overnight stays may be required.
Phlebotomy certification is required in Louisiana.

Nice To Haves

Medical training as a medical assistant or paramedic is preferred.
Phlebotomy certification is preferred.
Three or more years of prior job-related experience is preferred.

Responsibilities

Travel to client assignments within a designated region, including with short notice, and provide coverage as needed.
Greet and treat customers courteously and professionally; explain collection procedures clearly and help reduce patient anxiety.
Collect clinical and forensic specimens, including blood and other specimens, accurately and according to established procedures.
Dispose of blood, biohazard materials, and contaminated sharps in accordance with applicable laws, standards, and policies.
Complete requisitions in Pathconnect or other PathGroup applications; enter patient, specimen, insurance, and billing information accurately.
Communicate with clients to confirm handwritten orders, verify tests ordered, and obtain accurate billing information.
Research test and client information using the laboratory computer system and match requisitions to specimen tubes.
Label, centrifuge, split, freeze, package, and store specimens as required, following applicable protocols and temperature requirements to maintain specimen integrity.
Demonstrate proficiency in specimen collection and processing methods and maintain required records, documentation, PSC/IOPST logs, and statistics.
Perform clerical duties such as filing, faxing, preparing mail, and electronic data entry.
Approve time in the attendance software by noon on the Monday after the end of the pay period.
Submit accurate expense and travel logs on Monday for the prior week or as directed by management.
Follow grooming, dress-code, lab-coat, time-management, and organizational policies.
Communicate pertinent information and issues to the supervisor, manager, or group leader; cooperate with clients and coworkers to promote a harmonious work environment.
Keep facilities neat and clean, report needed repairs or maintenance, and assist with inventory counts and reporting shortages or problems.
Use appropriate personal protective equipment and follow laboratory safety precautions and procedures.
Perform duties in alignment with security practices and regulatory guidelines to protect protected health information and other sensitive company data; comply with the Corporate Compliance Program and company privacy and security policies.
Work with other PathGroup departments and subsidiaries and perform other duties as assigned.