Patient Services Coordinator and Scheduler

Amedisys, Inc. • Dayton, TN

23h • Onsite

About The Position

The Patient Services Coordinator and Scheduler coordinates patient assessment visits and clinician schedules to support timely care and efficient workflows. The role works with patients, field clinicians, care teams, referral sources, and office personnel to ensure visits are scheduled and completed as ordered. It also handles scheduling communications, monitors hospitalized patients, runs applicable reports, and may assist with patient transfers and supply needs. This is a full-time, in-office, day-shift position.

Requirements

• High school diploma or GED equivalent.

Nice To Haves

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a healthcare environment.

Responsibilities

• Ensure patient assessment visits, including all OASIS visits, are scheduled and performed in a timely manner.
• Assign and schedule clinicians efficiently by geography, discipline, required skills, and clinician capacity.
• Collaborate with field clinicians to ensure patient visits are scheduled and completed as ordered and within the care center.
• Manage calls from patients and field staff related to scheduling issues.
• Refer clinical and performance-related issues to the clinical manager.
• Monitor hospitalized patients, communicate with the team, and ensure follow-up as necessary.
• Support the clinical manager and collaborate to ensure timely communication with patients, clinicians, referral sources, the business development team, and other office personnel.
• Run applicable reports and take appropriate actions in response to workflow needs.
• Assist with internal or external transfers of patients between care centers and/or hospice services.
• May maintain the supply closet, check that routine supplies are within expiration dates and packaged appropriately, and liaise with field staff regarding patient supply needs.
• Perform other duties as assigned.

Benefits

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with the Amedisys HSA plan.
• Up to $500 in wellness rewards for activities, usable for spa, gym, sports, hobbies, pets, and more.
• Mental health support with up to five free counseling sessions through the Employee Assistance Program.
• 401(k) with a company match.
• Infertility treatment coverage.
• Adoption reimbursement.
• Paid parental and family caregiver leave.
• Fleet vehicle program, with restrictions applying.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED