Patient Services Associate II
About The Position
As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements. Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data. To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals.
Requirements
- One (1) year experience as a PSA I or equivalent experience., upon hire
Responsibilities
- Provides Excellent Customer Service
- Demonstrates Technical Competence
- Acts with a Sense of Urgency
- Pro-Actively Contributes to Organizational Excellence
- Demonstrates Effective Stewardship
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
