Patient Services Assistant

Lawall Prosthetics and Orthotics Services • Lawrenceville, NJ

2d

About The Position

The Patient Services Assistant supports the daily operations of the Lawrenceville office and serves as one of the first points of contact for patients and visitors. The role is responsible for providing a welcoming and professional experience while handling reception and administrative tasks in a busy medical office environment. The ideal candidate has strong customer service and communication skills, attention to detail, and the ability to manage multiple tasks.

Requirements

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Professional, friendly, and patient-focused demeanor.
• Excellent organizational skills and attention to detail.
• Ability to multitask and work effectively in a team environment.
• Basic computer skills and familiarity with Microsoft Office.

Nice To Haves

• Previous receptionist experience, preferably in a busy medical office or hospital.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Answer incoming telephone calls, direct calls appropriately, and take messages.
• Schedule and confirm patient appointments.
• Assist patients with check-in and check-out procedures.
• Maintain and update patient demographic and contact information.
• Collect and verify necessary patient paperwork.
• Assist with scanning, filing, and maintaining patient records.
• Communicate with patients and staff regarding appointment-related questions.
• Provide general administrative and clerical support to the office.
• Maintain an organized and professional reception area.
• Perform other administrative duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED