Patient Service Specialists

Florida Cancer Specialists & Research Institute•Hudson, FL

7d•Onsite

About The Position

The Patient Service Specialist handles clerical duties associated with a medical clinic. The role is divided into front-office stations, each with its own set of duties, but all specialists are expected to learn and perform the duties of every station and assist coworkers as needed. Station assignments and duties may vary according to office layout. The position requires strong copywriting and editing skills, attention to detail, and the ability to meet time-sensitive priorities. The specialist must be organized and flexible as priorities change, and may perform other duties and projects as assigned. The role involves working in a fast-paced, multi-site environment and traveling to satellite offices and offsite meetings. The posted schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

High school diploma or GED.
Healthcare field experience is highly preferred.
Attention to detail and the ability to multitask.
Excellent interpersonal skills and strong communication skills with a wide variety of personalities.
Strong problem-solving, analysis, decision-making, planning, time-management, and organizational skills; ability to exercise independent judgment.
Ability to handle sensitive and confidential material and emotionally charged matters with diplomacy and tact.
Good command of the English language; a second language is an asset but is not required.
Strong customer focus and ability to collaborate and build positive relationships with employees, physicians, and the community.
Ability to manage time, conflicting priorities, stress, and professional development; work independently with limited supervision in a fast-paced, multi-site environment.
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
Valid state driver's license; compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy.
Strong copywriting and editing skills.