Patient Service Specialist

Kessler Rehabilitation Center•Brielle, NJ
•$20 - $24•Onsite

About The Position

Kessler Rehabilitation Center is seeking a Patient Service Specialist in Brielle, New Jersey. The role coordinates and administers front-office activities to provide a high level of customer service to patients, employees, and referral sources. Duties include patient scheduling and reception; preparing medical records; compiling clinic statistics and reports; collecting and sharing data related to patient demographics and third-party payers; obtaining and tracking authorizations; reconciling and preparing daily bank deposits for over-the-counter cash; and performing other clerical and office functions. The position is full-time, with a stated schedule of Monday 8 a.m.–7 p.m., Tuesday off, Wednesday 8 a.m.–7 p.m., Thursday 8 a.m.–7 p.m., and Friday 8 a.m.–3 p.m. Compensation is $20–$24 per hour, depending on years of experience.

Requirements

  • High school diploma or equivalent.
  • Basic computer skills, including keyboard familiarity and word processing.
  • Knowledge of office procedures and filing.
  • Verbal and written communication skills.
  • Knowledge of faxing and photocopying.
  • Customer service and interpersonal skills to communicate effectively with staff, supportive personnel, patients, physicians, and community members.
  • Must be available for early mornings and evenings for shifts Monday through Friday.

Nice To Haves

  • Two years of experience in a medical office setting requiring multitasking.
  • Knowledge of health insurance.

Responsibilities

  • Coordinate and administer facility front-office activities while providing a high level of customer service to patients, fellow employees, and referral sources.
  • Handle patient scheduling and reception duties.
  • Prepare medical records.
  • Compile clinic statistics and reports.
  • Collect and disseminate data, including patient demographic and third-party payer information.
  • Obtain and track authorizations.
  • Collect, reconcile, and prepare daily bank deposits for over-the-counter cash.
  • Perform other necessary clerical and office functions.

Benefits

  • Mentorship and orientation programs.
  • Student debt benefit program.
  • Generous paid time off.
  • Comprehensive benefits packages.
  • Company matching 401(k) retirement plan.
  • Tuition reimbursement.
  • Internal movement opportunities across 1,900 centers in 39 states.
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