Medical Front Desk/Patient Service Rep - UT Medical Center Practices (Knoxville, TN)

University Physicians' Association•Knoxville, TN

5d•$15 - $19

About The Position

University Physicians Association is seeking qualified applicants for a Patient Service Representative position in its primary and specialty practices. The role is suited to a detail-oriented candidate who can meet deadlines in a very fast-paced office. Practice areas include primary care and family medicine, pediatrics, internal medicine, cardiology, dermatology, neurology, oncology, pulmonology, radiology, rheumatology, specialized surgical practices, surgery centers, trauma and acute care, and women's health.

Requirements

Ability to multi-task.
Strong communication skills.
Time management and organizational skills.
Attention to detail.
Ability to work under deadlines in a very fast-paced office.

Responsibilities

Greet patients in a friendly and timely manner.
Ensure patients complete forms required for the electronic health record and billing office.
Maintain patient demographic and insurance information, verify insurance eligibility, and collect co-pays.
Support patient flow by processing patients promptly as they arrive at the front office.
Answer patient inquiries regarding registration information or billing questions.
Refer inquiries about medical care or treatment to a medical assistant or physician.
Schedule patients with the appropriate physician.
Scan documents into the electronic health record.
Perform other duties as assigned.