Patient Service Representative - Manchester Urology Nashua - Per Diem

SolutionHealth • Nashua, NH

1d

About The Position

The Patient Service Representative provides clerical support and manages front desk operations at Manchester Urology Nashua. The role includes greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics, retrieving and updating medical records, collecting fees, and performing other general clerical duties as assigned.

The position supports patient registration, referral and appointment coordination, provider scheduling, and accurate account charging. The schedule is described as per diem, with coverage needed Monday through Thursday from 8:15 a.m. to 5:00 p.m. and Friday from 8:15 a.m. to 4:00 p.m.; scheduling can be flexible, with work available a couple of days per week or every day.

Requirements

• High school diploma or equivalent required.
• Proficiency in Microsoft Office.

Nice To Haves

• Previous experience in a health care setting performing similar functions is preferred.

Responsibilities

• Greet and register patients and notify medical staff of their arrival.
• Verify patients’ current addresses and insurance status.
• Follow company procedures and referral protocols, including referring doctors and writing referrals.
• Schedule referral appointments with specialists, hospital testing, and laboratory work.
• Complete prior authorizations for testing according to insurance requirements.
• Check patients out, collect payments, and schedule follow-up or specialty appointments as appropriate.
• Post charges to patient accounts when required, using appropriate diagnostic and CPT coding to support accurate charging and account posting.
• Maintain provider schedules and optimize appointment scheduling.
• Confirm appointments on the daily schedule.
• Assist in developing and implementing systems that support effective and accurate patient registration.
• Recommend ways to increase the efficiency of patient care or administrative operations.

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees.
• Short-term disability, long-term disability, and life insurance coverage.
• Competitive pay.
• Tuition reimbursement.
• 403(b) Retirement Savings Plan.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED