The Patient Care Representative schedules, meets, greets, and registers patients in a friendly, courteous, and professional manner. The role answers and routes telephone calls and messages, coordinates insurance verifications and preauthorizations, takes payments, and completes daily batching. The representative maintains medical records, prepares charts for clinic sessions, and provides assistance as needed to physicians, the Practice Manager, and clinical staff.
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Career Level
Entry Level
Education Level
High school or GED