Patient Service Representative - Manchester Urology Nashua - Per Diem

SolutionHealth • Nashua, NH

3d

About The Position

The Patient Service Representative provides clerical support and is responsible for front desk operations. Duties include greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographic information, retrieving and updating medical records, collecting fees, and performing other general clerical duties as assigned. The role supports Manchester Urology in Nashua and is listed as per diem, with coverage needed Monday through Thursday from 8:15 a.m. to 5 p.m. and Friday from 8:15 a.m. to 4 p.m.; scheduling may be flexible, and the posting says full-time or part-time arrangements are possible.

Requirements

• High school diploma or equivalent.
• Proficiency in MS Office.

Nice To Haves

• Previous experience performing similar functions in a health care setting.

Responsibilities

• Greet and register patients and notify medical staff when patients arrive.
• Verify patients’ current addresses and insurance status.
• Follow company procedures and referral protocols, and schedule appointments with specialists, hospital testing, and laboratories.
• Complete prior authorizations for testing according to insurance requirements.
• Check patients out, collect payments, and schedule follow-up or specialty appointments as appropriate.
• When required, post patient charges using appropriate diagnostic and CPT coding to ensure accurate account posting.
• Maintain providers’ schedules, optimize appointment scheduling, and confirm appointments for the daily schedule.
• Help develop and implement systems for effective and accurate patient registration.
• Recommend improvements to the efficiency of patient care and administrative operations.

Benefits

• Health, dental, prescription, and vision coverage for full-time and part-time employees.
• Short-term disability, long-term disability, and life insurance coverage.
• Competitive pay.
• Tuition reimbursement.
• 403(b) Retirement Savings Plan.

What This Job Offers

• Education Level: High school or GED