Patient Service Representative- CIM-Havelock

CarolinaEast • Havelock, NC

2d

About The Position

The Patient Service Representative has primary responsibility for greeting, instructing, and directing patients; answering phones; and scheduling appointments. The representative serves as a liaison between patients and medical support staff and delivers customer service that upholds CarolinaEast’s Standards of Excellence.

Requirements

• High school diploma or GED.
• Word processing and computer experience.
• Previous experience in a healthcare medical clinic setting or customer service.

Nice To Haves

• Knowledge of medical terminology is preferred.

Responsibilities

• Greet, instruct, and direct patients.
• Answer phones.
• Schedule patients.
• Serve as a liaison between patients and medical support staff.
• Deliver outstanding customer service in accordance with CarolinaEast’s Standards of Excellence.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED