Patient Service Representative (Part-Time)

Community Care Partners • Dallas, OR

21d

About The Position

Community Care Partners is seeking a part-time Patient Service Representative to support patients and clinic operations in a friendly, patient-focused environment. The role involves greeting and assisting patients, managing appointment check-ins and registration-related tasks, handling payments, communicating patient needs to clinical staff, and maintaining the reception and waiting areas. The representative may also provide coverage for medical records and prior authorizations as needed.

Compensation is based on experience, skills, and internal equity and falls within an established range. Community Care Partners is an Equal Opportunity Employer.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience.
• Strong communication and problem-solving skills.
• Ability to interact effectively with people from all backgrounds.

Responsibilities

• Greet and assist patients in a friendly, supportive manner.
• Check patients in for appointments and scan documents into charts.
• Assist with registration forms and distribute medical records.
• Collect and post copayments and outstanding balances, and balance the cash drawer daily.
• Inform patients of care costs and collect required fees.
• Assess walk-in traffic for potential emergencies.
• Communicate patient needs to clinical staff.
• Answer phones professionally and route calls appropriately.
• Maintain confidentiality of patient information.
• Keep reception and waiting areas clean and sanitized.
• Provide coverage for medical records and prior authorizations as needed.
• Perform other duties as assigned.

Benefits

• Paid Time Off (PTO).
• 401(k) with employer match.
• Healthcare benefits including health, dental, vision, life, and disability coverage.
• Free care at Community Care Partners.
• Annual salary increases.
• Opportunity for pay advances.
• Branded apparel.
• GreatWork Perks with discounts on travel, entertainment, and more.
• Competitive base compensation.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED