Patient Service Representative - Family Medicine Ellensburg - Full Time (40 hours/week)

Kittitas Valley Healthcare • Ellensburg, WA

5h • $20 - $30

About The Position

The Patient Service Representative is an integral part of the healthcare team. The role is responsible for reception duties, medical records, referrals, pre-authorizations, and scheduling. The representative works closely with the healthcare team, KVH personnel, and external customers.

Requirements

• High school diploma or equivalent.
• At least one year of general administrative/clerical or customer service experience.
• Current computer experience at a medium to expert level with Microsoft products.
• Demonstrated knowledge of medical terminology.
• Previous cash-handling experience.

Nice To Haves

• Some college coursework.
• Bilingual ability.
• Previous medical office experience involving medical records, insurance verification and pre-authorization fundamentals, scheduling, and/or high-volume phone systems.
• Certified Professional Coder from The American Academy of Professional Coders.
• Certified Billing and Coding Specialist from the National Healthcareer Association.
• Certified Medical Administrative Assistant from the National Healthcareer Association.

Responsibilities

• Perform reception duties.
• Handle medical records.
• Coordinate referrals and pre-authorizations.
• Schedule appointments.
• Work closely with the healthcare team, KVH personnel, and external customers.

Benefits

• Company contribution toward medical, dental, and vision insurance coverage, including options for spouses/domestic partners and dependent children.
• Employee wellness program.
• Continuing education programs, including the Medical Assistant Apprenticeship program and certification pay.
• Pension eligibility after one year of part-time status.
• Benefits-eligible position.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED