About The Position

Performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical and customer service team in support of Ambulatory Division medical practices. Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Requirements

  • General front office duties of moderate scope and complexity
  • Judgment within defined guidelines
  • Part of a clerical and customer service team
  • Support of Ambulatory Division medical practices
  • Demonstrates NorthBay Health’s True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence.

Responsibilities

  • Reception
  • Registration
  • Appointment scheduling
  • Insurance verification
  • Medical records management

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life coverage
  • Disability coverage
  • Long-term care coverage
  • Paid time off
  • Vacation
  • Sick leave
  • Holidays
  • Bereavement
  • 403(b) retirement plan with employer match
  • Education reimbursement for eligible roles
  • Professional development and training programs
  • Employee Assistance Program
  • Wellness programs
  • Recognition programs
  • Shift differentials
  • Market-based compensation review and increases subject to approval and organizational performance
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service