Patient Service Representative II (Maternal Treatment Center)

Cedars-Sinai•Los Angeles, CA
•$26 - $40•Onsite

About The Position

The Patient Service Representative II (PSR II) provides clerical and administrative support in licensed clinics at Cedars-Sinai Medical Center, following established practices, policies, and guidelines. The role handles a high volume of patient coordination and complex scheduling, is cross-trained to cover multiple providers, and serves as a resource. The position is part of Cedars-Sinai Cancer’s Patient and Family Support Program, which supports patients and families affected by cancer through compassionate, personalized care and resources.

Requirements

  • High school diploma or GED required.
  • At least 2 years of experience working with insurance companies and obtaining authorizations.
  • No license or certification required.

Nice To Haves

  • Associate degree or college diploma preferred.

Responsibilities

  • Answer and triage calls, directing them to appropriate individuals or departments.
  • Schedule appointments, surgeries, and ancillary services and obtain authorizations.
  • Perform insurance verification functions.
  • Process and track incoming and outgoing referrals.
  • Sort and distribute mail and patient information in compliance with HIPAA rules and regulations and Cedars-Sinai standards.
  • Assist with assigned work.

Benefits

  • Outstanding benefit package
  • Competitive compensation
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