Patient Service Representative II (Maternal Treatment Center)
Cedars-Sinai Medical Center•Los Angeles, CA
About The Position
The Patient Service Representative II (PSR II), following established practices, policies, and guidelines, provides clerical and administrative support while handling high-volume patient coordination and complex scheduling in licensed clinics at Cedars-Sinai Medical Center. The PSR II is cross-trained to cover multiple providers and serves as a resource. The role is part of Cedars-Sinai Cancer’s Patient and Family Support Program, which provides compassionate, personalized support and resources to people affected by cancer and those close to them.
Requirements
- High school diploma or GED.
- At least 2 years of experience working with insurance companies and obtaining authorizations.
Nice To Haves
- Associate degree or college diploma.
Responsibilities
- Answer and triage calls, directing them to appropriate individuals or departments.
- Schedule appointments, surgeries, and ancillary services, and obtain authorizations.
- Perform insurance verification functions.
- Process and track incoming and outgoing referrals.
- Sort and deposit mail and patient information in compliance with HIPAA rules and regulations and Cedars-Sinai standards.
- Assist with all work assignments.
Benefits
- Outstanding benefit package
- Competitive compensation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
