Patient Service Representative II- Beverly Hills, CA

Military Spouse Corporate Career Network•Beverly Hills, CA

6d•$26 - $40

About The Position

The Patient Service Representative II provides clerical and administrative support in licensed clinics at Cedars-Sinai Medical Center, handling high-volume patient coordination and complex scheduling according to established practices, policies, and guidelines. The role is cross-trained to cover multiple providers and serves as a resource. The position provides front-office and patient access support for the Patient and Family Support Program (PFSP)/Cancer Rehabilitation Clinic. Duties include patient check-in and check-out, scheduling new consultations and follow-up visits, obtaining authorizations for follow-up visits and in-clinic procedures, managing telephone communications, and routing patient messages to providers. The role also provides cross-coverage for Clinical Nutrition, Social Work, Supportive Care Medicine, Psychiatry, and Psychotherapy services.

Requirements

High School Diploma or GED.
At least 2 years of experience working with insurance companies and obtaining authorizations.

Responsibilities

Answer and triage calls, directing them to appropriate individuals or departments.
Schedule appointments, surgeries, and ancillary services, and obtain related authorizations.
Perform insurance verification functions.
Process and track incoming and outgoing referrals.
Sort and deposit mail and patient information in compliance with HIPAA rules and regulations and Cedars-Sinai standards.
Assist with all work assignments.
Check patients in and out; schedule new consultations and follow-up visits; obtain authorizations for follow-up visits and in-clinic procedures; manage telephone communications; and route patient messages to providers.
Provide cross-coverage for Clinical Nutrition, Social Work, Supportive Care Medicine, Psychiatry, and Psychotherapy services.