Patient Service Representative I - Pediatrics - West Jordan- Full-Time - MUST BE FLUENT IN SPANISH

Granger Medical•West Jordan, UT

21h•Onsite

About The Position

Granger Medical Clinic is seeking a bilingual (ENGLISH/SPANISH SPEAKING), friendly, compassionate, and detail-oriented Patient Service Representative to join our front desk team at West Jordan Pediatrics. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with children and families, and excels at staying organized while multitasking. The ideal candidate is confident, self-motivated, and genuinely compassionate. As the first point of contact for our patients and their families, the Patient Service Representative plays a key role in creating a welcoming and positive experience. This position works closely with providers and clinical staff to ensure each patient receives exceptional care. Strong communication skills and a commitment to outstanding customer service are essential.

Requirements

Excellent customer service and interpersonal communication skills
Strong organizational and multitasking abilities in a busy clinical setting
Proficient typing and basic computer skills
Team-oriented with a positive and professional attitude
Ability to read, write, and communicate effectively in English
Bilingual (Spanish) REQUIRED
High school diploma or equivalent required

Nice To Haves

Previous experience in a medical office preferred
Prior customer service experience, especially in a healthcare or pediatric setting, is highly valued

Responsibilities

Greet patients and families in a warm, courteous, and professional manner
Answer phone calls promptly and professionally
Schedule appointments according to clinic guidelines and provider availability
Communicate clearly with patients, families, providers, and staff regarding appointments and patient needs
Accurately collect and enter patient demographic and insurance information
Support overall front office operations and assist with additional duties as assigned