Patient Service Representative Clinic
About The Position
This role is at a Rural Health Clinic specializing in Primary Care, located in Centerville, TN. The schedule is Days | PRN. The Patient Service Representative will champion the patient experience by providing a warm, professional welcome, guiding patients through check-in/out, and ensuring accurate records. They will navigate the care journey by managing schedules, confirming appointments, and handling medical record requests. Additionally, they will provide financial clarity by verifying insurance authorizations and precertifications, and assisting with co-payments and billing questions. The role also involves ensuring accuracy and flow by submitting daily service charges, reconciling deposits, and providing essential clerical support to maintain an organized and welcoming environment.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- 1+ years administrative experience
Responsibilities
- Provide a warm, professional welcome for every visitor, guiding them through the check-in/out process and ensuring their records are accurate and up-to-date.
- Proactively manage schedules, confirm appointments, and handle medical record requests.
- Assist patients by verifying insurance authorizations and precertifications ahead of time, then help them navigate co-payments and billing questions.
- Submit daily service charges, reconcile deposits, and provide essential clerical support.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
