Patient Service Representative and Insurance Verifier, Corporate Center - Warrenville, Days
About The Position
Under general supervision and according to established policies and procedures, the Patient Service Representative and Insurance Verifier provides pre-registrations, registrations, and order management. The role collects, analyzes, and records demographic, insurance/financial, and clinical data from multiple sources, and obtains information and signatures needed for these processes. It screens for third-party eligibility and enters medical necessity coding to help ensure accurate payment. The role also supports patients and families in understanding the hospital’s revenue cycle expectations, including resolving personal liabilities through available payment options. The position contacts third-party payers to verify benefits and confirm satisfaction of pre-certification requirements for services. It coordinates with physician offices on financial, coding, surgical scheduling, and insurance-benefit processes, while ensuring compliance with payer requirements and accurate registration.
Requirements
- High school diploma or GED.
- One year of experience obtaining authorization and verifying insurance benefits, with knowledge of workers’ compensation.
- Knowledge of health insurance, medical terminology, and anatomy.
- Strong data-entry and keyboarding skills.
- Knowledge of Microsoft Office Suite.
Nice To Haves
- Bilingual skills.
Responsibilities
- Provide pre-registrations, registrations, and order management.
- Collect, analyze, and record demographic, insurance/financial, and clinical data from multiple sources, and obtain necessary information and signatures.
- Screen for third-party eligibility and enter medical necessity coding to help ensure accurate payment.
- Help patients and families understand revenue cycle expectations and resolve personal liabilities through payment options.
- Contact third-party payers to verify benefits and confirm satisfaction of pre-certification requirements.
- Coordinate with physician offices on financial, coding, surgical scheduling, and insurance-benefit processes.
- Ensure compliance with payer requirements and correctness of registration.
Benefits
- Premium pay such as shift, on-call, and holiday pay, based on the employee’s job.
- Incentive pay for select positions.
- Opportunity for annual increases based on performance.
- Career Pathways to promote professional growth and development.
- Medical, dental, pet, and vision options.
- Tuition reimbursement.
- Free parking.
- Wellness Program Savings Plan.
- Health Savings Account options.
- Retirement options with company match.
- Paid time off and holiday pay.
- Community involvement opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
