Patient Service Associate

Alivia Health • Guaynabo, PR

8d

About The Position

The Patient Services Associate supports the patient experience through patient registration, medication delivery coordination, and customer service. This cross-functional role works closely with multiple departments to ensure efficient operations, accurate documentation, and clear communication with patients and healthcare providers. The position plays a key role in delivering high-quality patient care while ensuring compliance with organizational standards and privacy requirements.

Requirements

• High School Diploma required
• Strong customer service and communication skills
• High attention to detail and organizational abilities
• Knowledge of patient confidentiality and HIPAA regulations
• Proficiency in Microsoft Office (Excel, Word, and Outlook)

Nice To Haves

• Data entry experience preferred

Responsibilities

• Patient registration
• Medication delivery coordination
• Customer service
• Ensuring efficient operations
• Accurate documentation
• Clear communication with patients and healthcare providers
• Delivering high-quality patient care
• Ensuring compliance with organizational standards and privacy requirements

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED