Patient Scheduling Representative

One GI, LLC•Bartlett, TN

2d•Onsite

About The Position

Gastro One is seeking a full-time Patient Scheduling Representative for their clinic. They champion inclusivity and a people-first mentality, aiming to improve the human experience for both patients and colleagues. This role is ideal for someone looking to grow their skills, build a career, and be part of a supportive team.

Requirements

High School Diploma or equivalent required.
Previous medical office experience.
Medical terminology coursework preferred.
Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
In lieu of formal training, at least two (2) years experience involving patient care and ability to demonstrate familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.

Nice To Haves

Previous scheduling experience is a bonus.
Knowledge of medical terminology.

Responsibilities

Update referral, demographic, and insurance information in the practice management database.
Schedule office and procedure visits utilizing physician appointment parameters and preferences.
Update referral and recall entries in practice management system.
Make decisions regarding safe procedure preparation and scheduling based on physician preferences.
Provide patients with the appropriate forms, literature, and instruction.
Monitor wait list and reports for follow up appointments after clinic and endo.