Patient Scheduling Representative - Pediatrics
University of Wisconsin Hospitals and Clinics Authority•Madison, WI
•Onsite
About The Position
Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to schedule appointments via phone, in-person or electronic correspondence. Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. Make outgoing phone calls to patients to schedule their appointments. Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Requirements
- No minimum education required. High School Diploma or equivalent
- 6 months previous experience in an office or customer service environment Required
Nice To Haves
- Associate's Degree
- Bachelor’s Degree in Business Administration, Healthcare, or other related field Preferred
- Previous experience working in healthcare Preferred
- Previous experience scheduling of patients Preferred
- Previous experience with answering phones, greeting clients and customers in person Preferred
Responsibilities
- Schedule appointments via phone, in-person or electronic correspondence.
- Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
- Make outgoing phone calls to patients to schedule their appointments.
- Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Benefits
- health and dental insurance
- paid time off
- retirement plans
- two-week paid parental leave
- adoption assistance
- Tuition benefits eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
