Patient Scheduling Representative - Internal Medicine

University of Wisconsin Hospitals and Clinics Authority • Madison, WI

6d

About The Position

UW Health is seeking a Patient Scheduling Representative for Internal Medicine. The role schedules appointments by phone, in person, and through electronic correspondence. The representative handles incoming calls from patients and their families, makes outgoing calls to arrange appointments, and coordinates with clinic staff so patients receive appropriate care in a timely manner.

This position is 80% FTE, or 32 hours per week. Shifts are scheduled Monday, Tuesday, Wednesday, and Friday between 8:30 a.m. and 5:00 p.m.; hours may vary based on clinic operational needs. Starting pay is $19.59 per hour. Relevant work experience will be considered when determining starting base pay.

Requirements

• At least 6 months of previous experience in an office or customer service environment.

Nice To Haves

• Previous experience working in healthcare.
• Previous experience scheduling patients.
• Previous experience answering phones and greeting clients and customers in person.
• Associate's degree or bachelor's degree in Business Administration, Healthcare, or another related field.

Responsibilities

• Schedule appointments by phone, in person, or through electronic correspondence.
• Handle incoming calls from patients and their families to assist with appointment scheduling.
• Make outgoing calls to patients to schedule appointments.
• Coordinate with clinic staff to ensure patients receive appropriate care in a timely manner.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed