Patient Scheduling Coordinator
ENHANCE DENTAL•Ada, OK
•Onsite
About The Position
A scheduler greets patients, answers incoming calls, triages emergencies, schedules new and existing patient appointments, sends appointment reminders, requests patient records, and follows up with patients. Dental practices run at a fast pace and schedulers will be required to keep up with the flow of doctors and patients.
Requirements
- High School degree or equivalent required
- Exceptional written and verbal communication skills required
Responsibilities
- Scheduling and confirming appointments
- Welcoming patients and updating their information in the dental software(s)
- Registering new patients according to established office protocols
- Verifying insurance and accurately building patient insurance plans in the dental software(s)
- Assisting patients to complete all necessary forms and documentation
- Answering and managing incoming calls
- Responding and complying with requests for information
- Preparing documentation for upcoming appointments
- Checking daily appointment schedules and filling gaps to ensure positive production
- Monitoring and replying to e-mails and voicemails
- Maintaining a professional reception area
- Safeguarding patient privacy and confidentiality
- Maintaining OSHA and HIPPA Compliance
- Perform all other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
