Patient Scheduling Coordinator

Confluent HealthSan Antonio, TX
Hybrid

About The Position

Looking for a remote medical office career with a company that invests in its employees? Texas Physical Therapy Specialists is seeking a Medical Scheduling Coordinator to join our growing Centralized Scheduling and Referral Team. After completing paid onsite training in Live Oak, TX, you'll transition to working remotely while remaining part of a supportive and collaborative team. (Candidates must be local to San Antonio, TX- Live Oak)

Requirements

  • 1+ year of medical office, scheduling, patient access, referral coordination, or medical call center experience
  • Excellent phone communication skills
  • Comfortable managing multiple calls while maintaining accuracy
  • Strong computer and data entry skills
  • High School Diploma or GED
  • Must live near Live Oak/San Antonio, TX for required training and occasional in-office meetings

Responsibilities

  • Answer incoming patient calls
  • Schedule new and follow-up appointments
  • Process physician referrals accurately
  • Coordinate with clinics and providers
  • Maintain accurate patient records in EMR system including verifying and updating patient demographics, insurance information, and other required documentation
  • Deliver compassionate customer service
  • Help patients begin their therapy journey

Benefits

  • Generous Paid Time Off
  • Industry-leading Medical, Dental, Vision, LTD insurances
  • 401(k) Employer Matching
  • Family Building and Parental Benefits
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