Patient Scheduler

RADIOLOGY LTD LLCTucson, AZ
Hybrid

About The Position

Radiology Ltd., a 500-employee medical imaging organization located in Tucson AZ, seeks Full Time Patient Schedulers to join our growing team. This entry level position has room to grow with our company. We have educational scholarships that are available for careers in medical imaging. If you are looking to make a difference and leverage your abilities – you belong at our company. As a partner company of Lumexa Imaging we are the premier provider of diagnostic and interventional radiology services in Southern Arizona since 1933. Our company’s subspecialized, fellowship-trained experts in body imaging, breast imaging, interventional radiology, molecular imaging, musculoskeletal imaging, neuroradiology, and pediatric radiology utilize advanced technology to deliver high-quality expedient interpretations. Our radiologists are leaders in the medical community, participating and serving in leadership roles in local hospitals and regional medical societies. Radiology Ltd. has been named one of the “Top 25 Connected Healthcare Facilities” in the nation by Health Imaging and IT. Our innovative web portals allow providers and patients to securely order exams and access reports and images. This full-time position provides patients with their first impression of our service oriented company. As a key component of a successful organization, and we are looking for individuals that can thrive in a fast-paced collaborative environment with the following qualities: Focused and open to applying new information, Adaptable to change and receiving performance feedback, Excellent telephone etiquette and communication skills, Ability to show empathy and compassion for our patients.

Requirements

  • High School or GED required at the time of hiring
  • Must be able to pass a General Skills Assessment test
  • Must be computer literate, dual screen experience helpful
  • Must pass background check and drug screen

Nice To Haves

  • Prior call center experience
  • Medical terminology
  • Bilingual (English/Spanish)

Responsibilities

  • Accept inbound and make outbound calls at a dedicated workstation for an 8-hour shift
  • Adhere to a set work schedule
  • Meet established metrics for quality and productivity

Benefits

  • medical
  • free dental
  • vision
  • life insurances
  • 401(k)
  • paid time off
  • short- & long-term disability
  • telemed services
  • work site benefits
  • employee events
  • annual family picnic
  • group hikes
  • walks
  • community service events
  • Annual bonuses
  • merit increases
  • Monthly bonus program based on performance
  • Promotional opportunities available after 6 months
  • Paid sick leave after 90 days
  • educational scholarships
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