Patient Scheduler

Healthier Mississippi People • Jackson, MS

19h • Onsite

About The Position

Coordinates provider schedules to optimize patient access, enhance customer service, and support efficient business operations. Handles the pre-registration process using practice management software to ensure accurate patient information and manage referrals, authorizations, and certifications as needed.

Requirements

• Knowledge of office procedures.
• Verbal and written communication skills.
• Interpersonal skills.
• Skill in the use of computers and relevant software applications.
• Ability to work in a team environment.
• High School Diploma/GED

Responsibilities

• Maintains current knowledge of patient scheduling software, ARGs (Appointment Request Guidelines) for the providers they schedule, and standard operating procedures for pre-registration and patient appointment scheduling.
• Pre-registers all new patients scheduling appointments with 95% accuracy.
• Obtains demographic data for the referring physician when a patient is scheduled, including the reason for the visit, and documents this information.
• Verifies patients’ insurance electronically or by phone to ensure coverage is active and informs patients of their expected payment at the time of service.
• Completes data entry of pre-registration notes in the scheduling system.
• Utilizes access to resource guidelines and scheduling protocols to determine the need for financial counseling.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED