Patient Scheduler - UH2 High Risk Pregnancy Center

University Health

5d • Onsite

About The Position

The Patient Scheduler at the University Health 2 High Risk Pregnancy Center is the first point of contact for patients and supports them throughout their clinic visit, from scheduling and check-in through checkout. The role helps maintain smooth patient flow, accurate records, and an organized, efficient clinic schedule while providing clear, helpful customer service.

Requirements

• High school diploma or equivalent.
• At least one year of customer service experience.
• Excellent verbal and written communication skills.
• Proficiency with computer hardware and software, including the ability to navigate patient management systems.
• Ability to maintain accurate patient records and verify information correctly.

Responsibilities

• Assist patients with scheduling, check-in, registration, and checkout.
• Manage patient flow and support timely, efficient scheduling and check-ins.
• Enter and maintain accurate patient demographic and financial information in the system.
• Answer phone calls and respond to patient requests.
• Explain health benefits, financial obligations, and the organization’s Discount Policy.
• Manage and optimize the clinic schedule to support a positive patient experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED