About The Position

The Patient Safety Monitoring Technician supports patient care at Union Health by observing vital-sign data from a remote monitoring system. Union Health’s Hospital at Home team uses telemedicine devices to monitor patients recovering at home under the supervision of a hospital clinical team. The technician provides continuous observation and surveillance of assigned patients, uses visual-monitor equipment and a digital two-way audio device, and promptly contacts nursing staff when patients need assistance or may pose a safety risk. The role also involves following emergency protocols, communicating with staff, and helping maintain a safe patient environment.

Requirements

  • High school diploma or current healthcare student.
  • Basic knowledge of medical terminology.
  • Healthcare BLS-level CPR certification.

Responsibilities

  • Observe data generated by the remote monitoring system for vital-sign surveillance.
  • Assist staff in emergencies as directed, notify appropriate personnel, and follow established emergency protocols while remaining calm.
  • Perform visual monitoring duties as applicable and continuously observe assigned patients.
  • Demonstrate proficiency in using visual-monitor equipment and maintain visual observation of assigned patients.
  • Verbally redirect patients through the digital two-way audio device in the patient room.
  • Immediately summon nursing staff when a patient requires assistance.
  • Provide the appropriate level of observation for patient populations requiring monitoring.
  • Participate in handoff reports with incoming monitor staff at the beginning and end of shifts.
  • Give patients explanations as necessary without counseling them or offering opinions.
  • Timely inform floor staff when a patient appears to pose a threat to themselves or others.
  • Collaborate in identifying and reporting patient-safety issues.
  • Help ensure patient environmental safety, seek assistance to remove potential hazards, and report findings to appropriate staff.

Benefits

  • Part-time and full-time schedules.
  • Comprehensive benefits.
  • Paid time off starting on day one.
  • Tuition reimbursement up to $5,250 each year.
  • Career paths.
  • Success sharing.
  • 403(b) retirement plan with employer match.
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