PATIENT MONITORING NAVIGATOR

Comprehensive Community Health Centers Inc. • Los Angeles, CA

2d • $23 - $25

About The Position

In coordination with the healthcare team, the Patient Monitoring Navigator performs duties related to CCHC’s remote patient monitoring program. The role supports patients as they start applicable monitoring programs, monitors and maintains incoming patient readings, communicates with providers, support staff, and patients, and completes follow-up orders. The navigator also provides device and program education, helps patients use program apps and devices, maintains program records, and documents in the EHR. Travel between assigned locations is required.

Requirements

• Bachelor’s degree in Health Education, Public Health, Health Sciences, or a related field, or a CMA license.
• Ability to travel between clinics.
• Bilingual in English and Spanish.
• Ability to use technology.
• Ability to provide training on program devices.

Responsibilities

• Monitor and maintain the patient data portal dashboard for the corresponding program.
• Review patient readings received through remote monitoring on the portal dashboard.
• Inform providers of alerts resulting from patient readings or program responses.
• Act in accordance with provider orders.
• Serve as a point of contact for patient questions about program devices and apps.
• Assist with loading device apps and perform device accuracy tests or calibrations as needed.
• Train patients on device type, operation, usage frequency, and transmission of data to the program app.
• Provide patient education related to the remote monitoring program as needed.
• Travel between assigned locations.
• Ensure timely services to patients.
• Participate in huddles with the provider medical assistant team as directed.
• Report equipment or supply needs to the appropriate supervisor.
• Maintain files, data, and information according to program needs and expectations.
• Conduct patient mailings and calls as needed.
• Document in the EHR patient record.
• Perform related work and other duties as assigned.

Benefits

• 100% employer-paid medical, dental, and vision coverage.
• 100% employer-paid life and Accidental Death & Dismemberment (AD&D) insurance.
• 401(k) with employer matching.
• Paid Time Off accrual, 10 paid holidays, and a wellness day off.
• Flexible Spending Account (FSA).
• Fringe Marketplace stipend.
• Optional supplemental insurance.
• Participation in CCHC’s company-wide profit-sharing program for eligible employees.
• Professional development and opportunities for internal growth and advancement.

What This Job Offers

• Job Type: Full-time